Businesses have IT departments. Families have AKP.
Do you find yourself . . .
Let us help you by . . .
Let's get your family setup and supported today!
We are your personal advisor.
We are your technical guru.
We solve your technical problems.
We do the research for your technical needs.
We help guide you to a place of harmony with the technology in your home.
Tech Support When You Need It
Our support system is as easy as sending an email or filling out a form. Fast response times mean you aren’t waiting days for a response! No limits on the number of requests either!
Support, Advice, Recommendations
We are not here to just solve problems you encounter. We are here to give advice on a replacement or new devices, and will even research and make recommendations based on your unique needs, skill levels and budget!
Video Responses!
Let’s face it sometimes you need more than just a written response with pictures. That’s why we evaluate each request and determine if a video response might have more value. But don’t worry all video comes with a transcript as well!
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
“Having All Knowing Parent available to me has been awesome. I used to spend hours online looking at technology and wondering if it was what I needed and if I was getting a good deal. Now I just send in my requests and get back a response tailored to my specific needs.
It’s so nice knowing that I never have to worry about if I need this or that “
“Being a dad of three I’m always playing catchup with the latest games and technology for my kids. All Knowing Parent has been awesome in helping me to understand what my kids are playing and has even provided suggestions to ensure they are safe while online.
Their product comparison service has been great too. I simply fill out a form letting them know what I’m considering purchasing and they do all the research for me. I get back a nice report with all the links and details I need to make an informed buying decision. Follow-up questions included!”
“I never realized just how many options and things there were to think about for my family and my home. With my All Knowing Parent membership I’ve been able to take things I “hear about” and get real information on them and then use that information to better support, my family.
Recently I had heard about these special glasses you could buy to help kids and people who use computers a lot. A quick inquiry to All Knowing Parent and I had recommendations for products to buy, and understanding of the “technology” used and why I should invest in a pair not only for my kids but for me too! Thank All Knowing Parent!”
Family Researcher
- Pay-As-You-Go Support Requests
- Full Access To All Articles
- Price is Lifetime Locked! (While Membership is active)
- IT Concierge Services Discount
Family Simple Support
- 1 Standard Support Request a month
- Full Access To All Articles
- Price is Lifetime Locked! (While Membership is active)
- IT Concierge Services Discount
Family Starter Support
- Unlimited Standard Support Requests
- Full Access To All Articles
- Price is Lifetime Locked! (While Membership is active)
- IT Concierge Services Discount
Family Pro Support
- Unlimited Standard Support Requests
- Video Walk Thru’s for Complex Responses
- Full Access To All Articles
- Price is Lifetime Locked! (While Membership is active)
- 50% Discount on IT Concierge Services
Family Simple Support
- 1 Standard Support Request a Month
- Full Access To All Articles
- Price is Lifetime Locked! (While Membership is active)
- IT Concierge Services Discount
- MONTHLY FEE
Family Starter Support
- Unlimited Standard Support Requests
- Full Access To All Articles
- Price is Lifetime Locked! (While Membership is active)
- IT Concierge Services Discount
- MONTHLY FEE
Family Pro Support
- Unlimited Standard Support Requests
- + Video Walk Thru’s for Complex Responses
- Full Access To All Articles
- Price is Lifetime Locked! (While Membership is active)
- + 50% Discount on IT Concierge Services
- MONTHLY FEE
Frequently Asked Questions
Can I share my account with others in my family?
Right now we only allow a single account to be set up and don’t allow for “sub-accounts”, which are accounts that you don’t pay for but still get to use the services. However, this is on our roadmap so if you really want this just vote for it!
We know this might make it difficult if you have others in your family with whom you’d like to give direct access to us. If this is the case just drop us a request after you signup and we’ll work to set up something special for you!
Can I use my account for my business? or Home Office? or Home Based Business?
Sure! Just keep in mind that we focus on consumer-focused products, services, and support. While we have a lot of experience with small businesses as well we might not be able to answer ALL of your needs. However, we promise if we cannot help you we will put you in touch with someone who CAN help and make it effortless for you.
If you have a home-based office or home-based business then we can fully support your needs, because we are home-based as well! We love to share our wins and even our past failures so you can learn from us!
What is your refund policy?
Plans are prepaid but you can cancel at any time. If you are on a monthly plan then your access will end at the end of your subscription month (shown as a “renewal date” in your account. The same goes for yearly plans. Lifetime plans which are canceled are effective immediately so be sure you want to cancel!
Feel free to put in a request if you have special circumstances or need more of a details as we value you being happy more than being paid.
What's the catch with unlimited?
No catch, we really mean unlimited. As in no limits, ever.
Can I upgrade after signing up?
You can change your plan any time from within your account panel once logged in. Just keep in mind ay special pricing, discounts, or other offers which you had your plan will not carry over to the upgraded plan.
Don't Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.